Frequently Asked Questions

Everything you need to know about OpenUp

Account & Registration

Subscriptions & Billing

Performance & Redirects

Features

Domains & Customization

Security & Privacy

Support & Help

Trial & Commitment

Advanced Usage & API

Frequently Asked Questions

Account & Registration

How do I create an OpenUp account?

Is registration free?

How do I update my profile information?

How do I delete my account?

Can I have multiple accounts?

How do I reset my password?

Subscriptions & Billing

How does billing work?

Can I change plans?

How do I cancel my subscription?

Do you offer refunds?

What payment methods do you accept?

Can I get an invoice?

Are there any hidden fees?

Performance & Redirects

How fast are redirects?

What happens if the server goes down?

Is there a click limit on my links?

Do links expire?

How does device detection work?

Features

How many links can I create?

Can I customize my short links?

How do dynamic QR codes work?

Can I embed videos on my link-in-bio page?

Are analytics real-time?

Can I export my analytics data?

Domains & Customization

How do I connect my own domain?

How many custom domains can I add?

Does my custom domain work with QR codes?

Can I use a subdomain?

Is SSL included?

Security & Privacy

Is my data secure?

Are you GDPR compliant?

How do you protect against spam and abuse?

Can I password-protect my links?

Where is my data hosted?

Support & Help

How do I contact support?

What's the support response time?

Do you offer tutorials or documentation?

Can I request a feature?

Trial & Commitment

How does the free trial work?

What happens at the end of the trial?

Can I extend the trial?

Is there a minimum commitment?

Will my links keep working if I cancel?

Advanced Usage & API

Do you offer an API?

Is the API documented?

Can I integrate OpenUp with other tools?

Are there API request limits?

Can I use OpenUp as a white-label solution?